Privacy Policy
Seinxon protects and connects your loved ones and important items, making your life easier and less stressful. We value your privacy as much as you do and are committed to protecting it. This Privacy Policy describes how www.seinxon.com (“Website,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or purchase from this website, use our mobile applications, or interact with our services.
If you have questions about this policy, would like more information about our privacy practices, or would like to make a complaint, please contact us at support@seinxon.com or at the address below:
Seinxon® | OFIVE LIMITED
418 Broadway, Albany, NY 12207, USA
1. Information We Collect
We collect information to provide, improve, and personalize our products and services. The information we collect depends on how you use Seinxon’s products or services. Failure to provide necessary information may limit your ability to use certain features or services.
A. Information You Provide Directly to Us
We collect information when you create or modify a Seinxon account, update preferences, purchase products, contact us, participate in surveys, or interact with our services. This includes:
- Account Information: Username, email address, real name, nickname, date of birth, phone number, password, shipping and billing addresses, and activated products.
- Payment and Transaction Information: Email address, first and last name, shipping address, and payment details processed by third-party payment processors. We also collect data related to product versions, subscription details, and in-app purchases.
- Other Information: Survey responses, content you post on our blogs or social media pages, and information provided when you contact us for support (e.g., name, email, phone number, and records of communication).
B. Information Collected Automatically
When you use our products or services, we may collect:
- Device Information: Device identifier, IP address, browser type, operating system, hardware model, and unique device identifiers (e.g., UDID, IDFA).
- Location Information: Approximate location via IP address, WiFi, Bluetooth, or GPS coordinates (with your consent).
- Usage Data: Information about how you interact with our services, such as pages visited, features used, and time spent on the app.
C. Information from Third Parties
We may receive information from:
- Social Networks: When you connect your Seinxon account to social media platforms (e.g., Facebook), we may collect publicly available information from your profile.
- Service Providers: Third-party vendors who assist with analytics, marketing, or fraud prevention.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our products and services.
- Develop new features and personalize your experience.
- Communicate with you about updates, promotions, and support.
- Ensure the security and integrity of our services.
- Comply with legal obligations and enforce our policies.
Specific Uses:
- Account Management: To create and manage your account, process transactions, and provide customer support.
- Marketing: To send promotional emails, newsletters, and offers (you can opt out at any time).
- Research and Development: To analyze usage trends, conduct surveys, and improve our services.
- Security: To detect and prevent fraud, abuse, and illegal activities.
3. How We Share Your Information
We may share your information with:
- Service Providers: Vendors who assist with payment processing, analytics, marketing, and customer support.
- Business Partners: Third parties with whom we collaborate to offer joint promotions or services.
- Legal and Regulatory Authorities: When required by law or to protect our rights, safety, or property.
- Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We do not sell your personal information to third parties.
4. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Opt-Out: Unsubscribe from marketing communications or withdraw consent for data processing.
To exercise these rights, contact us at support@seinxon.com. We will respond within a reasonable timeframe and may require verification of your identity.
5. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and its purpose.
6. Children’s Privacy
Our services are not intended for children under the age of 14. We do not knowingly collect personal information from children under 14. If we become aware of such collection, we will delete the information promptly. If you believe we have collected information from a child under 14, please contact us at support@seinxon.com.
7. Security
We implement technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your residence, including the United States. These countries may have different data protection laws. By using our services, you consent to such transfers.
9. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. If we make material changes, we will notify you via email or through our website. Your continued use of our services after the changes take effect constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@seinxon.com
Address: 418 Broadway, Albany, NY 12207, USA